Building a Good Relationship with Your Planner: Personal Experiences and Solutions for Switching Planners When It Seems Impossible
2018.04.08 published
A Planner That Builds the Wedding Together*
The Wedding Planner as a Supportive Presence in Wedding Creation*
It is no exaggeration to say that the success of wedding preparations relies heavily on the planner, making them an invaluable presence♡
They teach you everything about weddings from scratch, offer various suggestions when you're unsure, and engage in conversations as if it's their own wedding... Some brides become so friendly with their planners that they feel like "friends."*
However, on the other hand, some brides may be thinking, "I want to change the planner who is currently assigned to me..."
☑ Feeling anxious about interactions with the planner
☑ Feeling that there's a lack of compatibility
☑ Receiving various suggestions but feeling they are unreliable
And so on.
As wedding preparations progress, feelings of anxiety and distrust may arise, or there may be times when it simply feels like people don’t get along.
However, it’s hard to say you want to change a planner after multiple interactions, and it's also uncertain whether a change can be made.
So, what did brides who thought, "I want to change my planner," do afterward?
Let's take a look at some examples from experienced brides.
Experience Story 1 About Changing Planners
One bride found that her meeting schedule had been mixed up. When she arrived at the wedding venue, her meeting wasn’t scheduled, and upon checking, she discovered it was her planner’s mistake, who had booked a different date.
The bride thought, "I've come all the way to the venue, and since the topics are things I can decide even without my assigned planner, I want to settle it today," but,
the planner immediately said, "I'm sorry for today. Let's book another appointment," leading to a rescheduled meeting for later.
After such a scheduling error, the bride was very conflicted about whether to request a change, but she decided to change planners, thinking, "If they make mistakes like this in the future, it would be problematic...!"
Planners are human, and mistakes can happen. However, significant errors like mixing up dates can understandably cause anxiety for the bride and groom…
It may depend on the planner's personality, but if there’s a significant mistake, it might be reasonable to request a change.
It's also important to communicate your needs clearly; for instance, this bride did not express her desire to have the meeting that day. So if a planner makes a mistake, it’s important to offer alternative solutions and clearly communicate what you want.
If, after that, you still feel that the planner's judgment isn't in line with your expectations or if you feel anxious, it might be time to ask for a change.
Experience Story 2 About Changing Planners
Another bride had been relying on the same planner until two weeks before her wedding.
This planner frequently forgot to respond to questions, confused the couple's names, and repeatedly asked about things that had already been discussed, causing many concerns.
However, the bride thought, "It's understandable because the planner is busy..."
But, two weeks before the wedding, she consulted a close friend (an experienced bride) who advised her, "The planner's mistakes are too frequent and seem strange. You should request a change."
Realizing that the number of unusual errors was indeed excessive, she decided to change her planner even at the last moment.
Unfortunately, it seems that the transition to the new planner wasn't smooth, and even with only two weeks left, she spent each day feeling anxious.
On the wedding day, there were no issues caused by the sudden planner change, and everything went smoothly. However, reflecting back, she thought that she should have changed her planner much earlier.
While one or two mistakes might be forgivable, a high frequency of errors is problematic. If you feel uneasy, don’t keep it to yourself,
and it’s advisable to discuss it with a supervisor early on about changing planners or possibly adding another planner as a support.
Experience Story 3 About Changing Planners
"I don’t know anything about weddings, so I want to learn everything from my planner!" and "I want to prepare for the wedding with a female planner around my age!" was how one bride felt.
However, when the planner was assigned, it turned out to be an older, veteran planner. The meetings consisted of receiving catalogs for paper items and gifts, with a directive to "choose from these by this date."
The bride wanted to consult more with the planner, but the atmosphere didn’t conducive to that.
The planner was responsive and a nice person, but she felt that talking to them was "somehow difficult...!"
Since there was nothing specifically wrong with the planner, she hesitated to request a change, but eventually thought, "I really want to consult with a female planner around my age!" and bravely spoke to a supervisor.
As a result, she was assigned a planner of the same age and was able to enjoy her wedding preparations◎
Though there wasn’t anything wrong with the planner, asking for a change can feel awkward.
However, everyone experiences compatibility issues.
If you approach your assigned planner and still feel that there’s a misalignment, it might be worthwhile to request a change.
《Solutions for Changing Planners》
We've shared some experienced brides' stories about changing planners.
Requesting a planner change requires courage, but holding onto anxiety may lead to regret.
If you want to change your planner,
① Consider why you want the change (frequent planner mistakes, lack of compatibility, etc.)
② Think about what kind of planner you want instead (perhaps rather than changing, would it be better to have another person assist? Do you need someone trustworthy or any other person, would you prefer a female planner, or a veteran one?)
After carefully considering these two aspects, reach out to the planner's supervisor.
However, first and foremost, since we are all human, it's vital to convey your problems and wishes to the planner: "This is how I feel, and this is what I want to do!"
Only after communicating this, if you feel it may still be difficult to prepare for the wedding together, should you request a change.
Building a Good Relationship with Your Planner*
We introduced experiences of changing planners and potential solutions.
Changing a planner can be truly challenging. However, if you're burdened with the anxious thought, "Should I change my planner...," it will definitely not lead to a great wedding.
The planner will likely find it hard to proceed with preparations if they sense your hesitation.
We hope you can build a wonderful relationship with your wedding planner and have a beautiful wedding♡