What makes it stand out among 5-star hotels is undoubtedly the exceptional level of hospitality it offers.* This is symbolized by the fact that all employees around the world carry a card called "Credo," which outlines the basic spirit of service.♩
Upon learning that a man was about to propose to his girlfriend in the lobby lounge, an employee requested him to delay the proposal until closing time and prepared a special seat with a view of the nightscape. The couple was then greeted with special guidance as the staff changed the background music and synchronized a "Congratulations!" chorus for the moment the man presented the ring.* What a heartwarming episode!♡
This is a perfect example of the thoughtful and heartfelt hospitality unique to The Ritz-Carlton!♪♩
The Spirit of Hospitality Extends to Weddings as Well♡
The hospitality motto, "To provide heartfelt service to each and every guest is our most important mission," naturally extends to weddings.*
Genuine Wedding*
The wedding concept at The Ritz-Carlton is called "The Genuine Wedding."* Genuine means "real" or "authentic."♩
"We want to deliver warm hospitality that captures the essence to our important guests who are invited by the couple..." With such wishes from the employees of The Ritz, wonderful receptions are created.*
The shooting at a location that can only be achieved at The Ritz-Carlton is a truly luxurious experience, taking place in a top-floor suite that boasts an area of 300㎡ and is also home to state-level VIPs, or in a suite with an elegant Japanese room—it's a special experience!♡
The chapel, designed with the themes of light and water, features large windows that allow natural light to flood in, creating an open and inviting space.* The sacred atmosphere is simply enchanting!♡
The main banquet room at The Ritz-Carlton Tokyo, "The Ritz-Carlton Grand Ballroom," boasts a magnificent space with a ceiling height of 5.2 meters, adorned with luxurious chandeliers from the Italian glassmaker Barovier&Toso, which has a history of 700 years, radiating beautiful brilliance.*
The flowers that adorn the bride’s bouquet and the tables also come with the luxurious and genuine service unique to The Ritz-Carlton.* Two dedicated florists, experienced in the field, present plans based on the couple's preferences and the reception concept, competing for the couple's choice.*
Choosing between the ideas becomes one of the joys of the experience!♡ Select a trusted florist and uniquely color the splendid space of your special day.*
From dragees to chocolates, there are Ritz-Carlton original products available!♩ Let's make everything exude luxury!*
Hospitality 5: Genuine Wedding Card
The newlyweds receive a wonderful benefit! After the wedding, they are gifted the 'Genuine Wedding Card,' which entitles them to various privileges at The Ritz-Carlton for a lifetime! ♩