"Four Common Things That Guests Are Often Disappointed About at Weddings: What You Need to Know"

2019.06.29 published

What Leads to Guest Dissatisfaction?

On the day of the wedding, it’s a common feeling among the bride and groom that they want to provide the best hospitality to the guests and have them enjoy themselves before they leave.

However, unfortunately, there are often voices of dissatisfaction such as "I actually felt a bit uncomfortable because of ○○" or "I wondered about this during ○○" that they do not express to the main couple.

Of course, it’s impossible to eliminate all elements of anxiety, but knowing such opinions in advance can help you take precautions and share insights with him or the staff to do your best.

This time, let’s introduce some common things that guests tend to feel dissatisfied with during weddings.

① Continuing Performances That Only Some People Enjoy

Weddings are big events where family, friends from middle school, high school, and university, mentors, colleagues, and seniors gather together.

Therefore, if there are performances or entertainment that only a few people can enjoy, other guests may feel left out and experience feelings of loneliness or alienation.

It’s fine if the jokes are something everyone can laugh at, but it’s best to keep inside jokes that only family understands to a minimum. Make sure to communicate this to him and the friends who are going to perform.

② No Sense of Gratitude from the Bride and Groom

Some guests might feel that "there is no sense of gratitude" because the nervous bride and groom are so overwhelmed with their own things that they neglect to express their thanks to the guests.

Of course, it’s not about forcing gratitude or a return favor, but since guests are taking the time and effort to come to the wedding, it’s best to make opportunities to convey "I’m happy to see you. Thank you very much" to each of them.

Consider writing personal letters in seating card messages or extending the time for table rounds and casual conversations.

③ Poor Serving of Food and Late Drinks

Complaints about food being served poorly or drinks taking a long time to arrive are quite common.

This may not be something that the bride and groom can directly address, but you can do your best by communicating with a trusted planner about not wanting things to go this way.

Additionally, it’s advisable to ask the staff to pay attention to details such as air conditioning and guidance within the venue.

④ The Waiting Room Was Not Very Comfortable

Guests will have to wait in the waiting room or welcome space for at least 30 minutes to an hour and a half, especially for those attending both the ceremony and reception.

If the waiting room is too hot or too cold, or if the welcome drinks are lukewarm although they are provided, or if there aren’t enough chairs for everyone, it can be quite miserable.

It’s recommended to discuss hospitality in the waiting room with the planner so that guests can spend their waiting time comfortably and enjoyably.

As for things the bride can do herself, creating a photo booth for pictures, displaying photos or albums of the couple in the welcome space, or providing ample amenities in the restrooms could enhance guest satisfaction.

Let’s Spend Happy Times with Our Guests

How was this? We introduced four things that are often heard online as potential sources of dissatisfaction from guests attending weddings.

① Continuing performances that only some people enjoy

② No sense of gratitude from the bride and groom

③ Poor serving of food and late drinks

④ The waiting room was not very comfortable

Despite various issues, if the bride and groom constantly smile and treat guests equally and cheerfully,

Guests are sure to think, "What a beautiful wedding!" or "They are a wonderful couple!"

Let’s work hard to create a happy wedding during the remaining period while keeping these opinions in mind!